At Shreekrishnasakhi, we strive to deliver high-quality products and ensure customer satisfaction. However, if you experience any issues with your order, we offer the following refund and replacement policy.

1. Eligibility for Refund or Replacement:

If your product is not delivered properly (i.e., damaged, incorrect product, or missing items), you are eligible for a full refund or a replacement of the product.

2. Refund Process:

To initiate a refund, please contact our customer support team within 7 days of receiving your order.

Provide your order number, details of the issue, and, if applicable, photographs of the damaged or incorrect product.

Once we review and confirm your request, we will process your refund within 7-10 business days via the original payment method.

3. Replacement Process:

If you prefer a replacement over a refund, please let us know when you report the issue.

We will arrange for a replacement to be shipped to you free of charge once the issue is verified.

4. Non-Refundable Situations:

We do not offer refunds or replacements for products that have been used or tampered with after delivery.

Refunds are not available for delayed deliveries due to external factors beyond our control (e.g., shipping carrier delays).

5. Contact Information:

If you have any questions or concerns regarding our refund policy, please reach out to our customer service team at support@shreekrishnasakhi.com